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Please select the most relevant subject from the drop-down. This will help us process your query quicker by delivering it to the relevant person or department.
- Orders: Order tracking, cancellation, update order details
- Returns: Queries or concerns relating to your return goods
- Repair/Replacement: Queries, information and photos regarding repairs
- Webshop: Any questions or comments about our webshop
- Customer Account: Changes to personal data or problems logging into your Bergzeit Customer Account
- Product Information: Expert advice from our friendly team to help you find the best products for your requirements
- Other: General questions, comments or feedback
+49 (0)8024-902290
Monday: 09:00-17:00 (CET)
Tuesday: 09:00-14:00 & 15:00-17:00 (CET)
Wednesday - Friday: 09:00 to 17:00 (CET)